
Some Kind Words
The following compliments and expressions of thanks are quoted from
customer e-mails.
Overall Service
Dear GBS,
I found your site in a search maybe 2 years ago when I
first moved from Pennsylvania to Texas and needed
inexpensive phone minutes. Man, what a find.
Your site is one of the best things I've found on the net. The pages are
clean, crisp. They load quickly even with a dial up connection. The
site is very nicely laid out. Excellent links. It's
extremely informative and amusing (and
user-friendly!) the products you offer are great, I haven't
seen a better deal yet and I've looked. And the customer service (with
which I've had contact several times) is top-notch. Now you offer this
personal order page direct link and the buyers club. You just keep
getting better.
THANKS. It's refreshing to, for once, "get what you paid for."
—Nancy C.
Educating Customers
Thank you for a great website! Very informative... You really do
help educate the consumer - BRAVO! So many companies out there today have
as their primary focus to deceive and mislead. Congratulations!
—Sean M.
I really liked the buying tips that you provided on your web site. I
had not previously purchased a prepaid phone card (I've always had toll
free number access). Because of the information provided, I plan on
purchasing my cards from your web site. I believe that it's these type of
customer service efforts that sets the standards that others should follow.
I will be sure to recommend your site to others.
—Dana D.
First off, let me say how wonderfully informative your web
site is. You are the ONLY ones I will buy a card from.
—Paul M.
Customer Service
I have been using GBS since August of 2000, and have been
pleased to see its growth to a competent, quick, convenient, trustworthy site
that, in my opinion, is the best retailer of pre-paid phone cards on the
internet. Not only is it reliable, but it carries cards that rarely have busy
signals, something that's hard to find in the industry these days for a fair
price. I see that GBS is not out to merely run a business, but actually
practices true customer concern. This is why I use only GBS. Please, for the
sake of those who rely on pre-paid phone cards to keep in contact with loved
ones, continue the good work. I don't know what I would do with out GBS!
—Sam
Art,
I appreciate your reply, there aren't ANY phone-card companies that i know
of where the owner can be emailed directly and will actually reply w/a personal
response... thanks again!
—Seth M.
Dear Mr. Gardner,
Thank you for the quick reply and the full explanation. As with your web
site information on the cards themselves, this straightforwardness and
"laying bare" of the telecom system is an impressive way to do
business. I appreciate your follow up and will keep my card business headed your
way.
—Gary H.
Wow! That is what you call fast ordering! I am more
than impressed. Thank you.
—Peter G.
For a college student who really needed prepaid phone cards
that wouldn't rip me off, GBS really came through. I appreciate your concern
about credit card fraud, and the fact that you make the best effort to satisfy
your customer.
For once, an honest business.
THANK YOU!!!
—Kim R.
Hi Art... Thanks a lot for the clear explanation...
I really appreciate it!
—Greg
Hi Art,
Keep up the good work. I hope you guys stay in business so people like me
can buy good cards from you. Thank you.
—Saira R.
Thanks Art for taking time to talk with me. Also thank
you for your
prompt response.
Sincerely,
Wayne F.
Thanks for your follow through and professionalism. I like the
way you do business.
—Mike T.
Art,
I want to complement how you run your business. The service is outstanding and
fast. Also your ordering process is simple and easy to use.
—Michael V.
Thanks for being pro-active.
—Dan F.
Art,
Thank You for your prompt service! We look forward to doing some business
with you this summer.
—Jerry B., business owner
Thank you so much for your excellent service. I call overseas
frequently and your cards are an excellent value (especially your LINQ Neon
Card, saves me tons). Your customer service is great. I was very impressed
with your secure transactions procedure. I feel secure in ordering from
you online. I will continue to purchase my cards through your company.
—Ms. Ruiz
Art,
Thank you so much... My friends will hear about your company and great service.
Thanks again.
—C. C.
Thanks again, I guess one of the reasons I like doing business
with you is that you reply so promptly.
—Joani B.
Thank you for your extra efforts in protecting us out here on
the web.
—Jessica Y.
I've been very happy with your service thus far and will continue using
your cards when needed.
—Sam G.
Art,
It's great doing business with you!
—Joan M.
You have excellent service!
—Carolann C.
Thank you for your service!
—Larisa H.
Art,
Thanks for the prompt and gracious reply.
—Paul S.
Thank you so much for your courteous and thorough reply.
—David B.
Great services and fast communication. Thank you so much for
all you do.
—Jessica Y.
Art Gardner,
I appreciate the verification process you are going through
to assure your client against fraudulent transactions.
—Agustin P.
Thanks for the follow up call and e-mail... I appreciate the security
measures.
—Adam E.
Our Products
Art,
I recently purchased 75 Nickel Cards for party favors for a friend of mine
who was moving away to London. They were a big hit!... Thanks, you were a
great help.
—David H.
I have been using your cards for a while now, and I think
they're the best that I've found thus far... Thank you very much.
—Larisa H.
Just wanted to let you know that the phone cards are a very
good value and I will be using them often. Thanks.
—Lorrie K.
I've bought three 20$ cards from you and I love them.
—Christine B.
I am a college student who attends an out-of-state
university. I think it's great that you offer these services at an affordable
price. It is so easy for me to order my phone cards online and know that I am
getting my money's worth.
—Renee H.
I am impressed with the phone cards.
—Barbara S.
Our Website
Greetings!!! For the last few weeks I have been looking at prepaid phone
cards and finally I found your site which impressed me a lot. In many ways I
rate you as the best.
—Ruben N.
Very informative website with great services.
—Marc Z.
Concerning your website, I find it very easy to navigate and informative.
It definitely gives the impression that you are trying to provide a good service
and that you are prepared to listen to your customers.
—Ian W.
Looked at you web site tonight. Wow what a professional looking site you
have.
—Kayce H.
Art! You have a wonderful site!... I [don't] have any problems and
[have] found EVERYTHING easy and accessible.
—Sherman S.
Dear Mr. Gardner,
I am very impressed with your web site.
—Sylvester M.
Miscellaneous
The free phone card facility is excellent.
—Raja S.
Thanks Art. I really appreciate the help. I will spread the word about your
product. Thanks again.
—Barry P.
Just wanted to thank you for the opportunity of the free phone card. I
found Pay Pal easy to set up and less confusing than some other companies I've
tried. Look forward to doing business with you!
—Brad S.
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